Privacy Policy
Effective Date: January 1, 2026
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Table of Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Collect Information
- 4. How We Use Information
- 5. Information Sharing
- 6. Cookies & Website Analytics
- 7. Data Security
- 8. Data Retention
- 9. Consumer Choices
- 10. SMS/Text Messaging Privacy
- 11. Email Communications
- 12. Third-Party Websites
- 13. Children’s Privacy
- 14. Consumer Rights
- 15. Changes to This Privacy Policy
- 16. Contact Us
- 17. Accessibility
Introduction
The C. Delaney Agency ("we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from our clients, website visitors, and users of our insurance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our agency.
Information We Collect
We collect information that identifies you, such as your name, mailing address, email address, phone number, date of birth, and driver's license number. For insurance underwriting, we may also collect Social Security numbers and financial information. We also automatically collect technical information like IP addresses and device identifiers, as well as maintain records of communications.
How We Collect Information
We collect data you provide directly through quote forms and applications, as well as information collected automatically via cookies. We also receive information from third-party motor vehicle records and consumer reporting agencies.
How We Use Information
We use your information effectively to provide insurance quotes, issue policies, process claims, and maintain your account. Additionally, we use this data for internal analytics to enhance our services and for marketing communications as permitted by law.
Information Sharing
We do not sell your personal information. We share data only with insurance carriers for underwriting, service providers that assist our operations, or as required by law for regulatory compliance.
Cookies & Website Analytics
Our website uses cookies to improve navigation and analyze traffic patterns. We use tools like Google Analytics to help us understand how visitors interact with our content. You can manage your cookie preferences through your browser settings.
Data Security
We implement professional physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes.
Consumer Choices
You may opt out of receiving promotional emails by following instructions in those messages. You may also contact us to update your information or request that we restrict the use of certain data.
SMS/Text Messaging Privacy
By providing your phone number, you consent to receive SMS communications from us. We prioritize your privacy:Â SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Email Communications
We use email to provide documentation, policy updates, and relevant insurance information. You can manage your preferences at any time by contacting our agency directly.
Third-Party Websites
Our website may contain links to external sites not operated by us. We have no control over the content and privacy practices of these sites and cannot accept responsibility for their respective policies.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Consumer Rights
Depending on your state of residency, you may have specific rights regarding your data, including the right to access, delete, or correct your personal information. Please contact us to exercise these rights.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices. We will notify you of any significant modifications by posting the updated version on our site with a new effective date.
Contact Us
The C. Delaney Agency
1601 Industrial Blvd. Suite 3017
Sugar Land, TX 77478
Phone: 346-450-5104
Email: cdelaney@farmersagent.com
Accessibility
We are committed to providing a site that is accessible to the widest possible audience. We work regularly to improve our site's usability and adhere to many of the available standards for accessibility.