SMS Terms & Conditions
Effective Date: 01/01/2026
Last Updated: 08/13/2026
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Table of Contents
- Program Description
- Types of Messages
- Consent to Receive Text Messages
- Message Frequency
- Message and Data Rates
- STOP Instructions
- HELP Instructions
- Supported Carriers
- Privacy
- Data Security
- User Responsibilities
- Program Availability
- Changes to the SMS Program
- Contact Information
- Accessibility
The C. Delaney Agency ("Agency," "we," "us," or "our") provides this SMS Program to communicate with you for insurance-related purposes, updates, and reminders. Please read these terms carefully. By opting into our SMS Program, you agree to these Terms and Conditions.
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SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from [The C. Delaney Agency], you may receive messages related to the following:
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Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [5-10] SMS messages per week related to your [appointments/billing, etc.].
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from [The C. Delaney Agency] in the following ways:Â
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We ask through the/a website form:
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (346-450-5104)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
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Program Description
Types of Messages
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Policy updates and renewals
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Billing reminders and payment confirmations
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Claim status updates
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Appointment reminders and confirmations
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Important service alerts (e.g., coverage changes, weather-related notices)
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Marketing or promotional messages (only if you plan to send them)
Messages may include policy renewal notices, billing reminders, claim status updates, document requests, and general agency announcements. We may also send account-related alerts to ensure the security and continuity of your coverage.
Consent to Receive Text Messages
By providing your mobile phone number and opting into the SMS Program, you expressly consent to receive automated text messages from The C. Delaney Agency. Consent is not a condition of purchasing any insurance products. You certify that you are the owner or authorized user of the mobile device used to subscribe to the SMS Program.
Message Frequency
Message frequency varies based on your account activity and insurance needs. You may receive multiple messages during an active claim or policy renewal period, while regular maintenance reminders will be less frequent.
Message and Data Rates
Message and data rates may apply depending on your mobile service plan. The C. Delaney Agency is not responsible for any charges incurred from your mobile carrier for receiving or sending text messages related to this program.
STOP Instructions
You can unsubscribe from the SMS Program at any time. Simply text STOP to the number from which you received a message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
HELP Instructions
If you are experiencing issues with the messaging program or need assistance, you can reply with the keyword HELP for more info, or you can get help directly at cdelaney@farmersagent.com or 346-450-5104.
Supported Carriers
The SMS Program is available on most major mobile carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. All information collected through our SMS Program is handled in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for marketing purposes.
Data Security
The Agency employs industry-standard security measures to protect the integrity and confidentiality of the data transmitted via our SMS Program. However, please be aware that text messaging is not a 100% secure medium.
User Responsibilities
You are responsible for notifying us immediately if your mobile number changes or if you lose possession of your mobile device. You agree to use the SMS Program in compliance with all applicable local, state, and federal laws and our Terms of Service.
Program Availability
The C. Delaney Agency reserves the right to suspend or terminate the SMS Program at any time, with or without notice. We also reserve the right to modify the program or its delivery method as necessary for business or compliance reasons.
Changes to the SMS Program
We may update these SMS Terms & Conditions from time to time. The most current version will always be posted on our website. Your continued participation in the program following any changes constitutes your acceptance of the updated terms.
Contact Information
If you have any questions regarding our SMS Program or these terms, please contact us at:
The C. Delaney Agency
1601 Industrial Blvd, Suite 3017 Sugar Land, TX 77478
Phone: 346-450-5104
Email: cdelaney@farmersagent.com
Accessibility
The C. Delaney Agency is committed to making our SMS communications accessible to all. If you are having difficulty accessing or understanding any part of our SMS Program, please contact us for assistance.
The C. Delaney Agency SMS Program is designed to provide clients with timely information regarding insurance policies, coverage updates, claims status, and appointment reminders. This program serves both our personal and business insurance clients in Texas.